The IT Experts

Employee Negligence

Security negligence is the most common way that employees threaten your business.

More often than not, employee negligence with network security doesn’t come from a place of malicious intent. They simply don’t know what is expected of them and why network security is so important. Having uninformed employees is dangerous, as it increases the risk of successful cyberattacks leveraged against your business.

If you don’t address employee negligence, it’s only a matter of time before they do something that exposes your business to greater threats.

Insider Threats

While it doesn’t happen often, you also have to consider the threat of the employee insider threat.

This occurs when an employee knowingly engages in activity that undermines your security policies and threatens your business. It might involve leaking sensitive data, sharing information with your competitors, or stealing intellectual property for their own gain. Worse yet, if you’re not paying attention, you can never know who is engaging in this behavior.

This is why it’s so important to limit who can access what data, and to continuously monitor how that data is being accessed and used.

Solutions to Halt Employee Security Challenges

There is no shortcut to security—but you can make it easier with the following solutions and policies.

If you limit who can access certain types of sensitive data, the risk of that data getting shared around significantly drops. Employees should only have access to data they need to do their jobs, and nothing more. Additionally, you can encourage compliance through required training and policies, such as routine password refreshes and mandatory phishing scheme training.

Security training and policies don’t have to be hard, but they do have to be taken seriously.

Get in Touch to Learn More

If you want your business to thrive, you cannot ignore security.

But for SMBs, it’s not always about having the know-how. It’s more about ensuring you have the resources to encourage your team to comply. KB Technologies Managed IT can equip your organization with the tools, resources, and expertise necessary to take security seriously.

To learn more, call us today at (954) 834-2800.

Let’s talk about how to recognize if your workplace is toxic and how to fix it.

Signs of a Toxic Workplace

There are several warning signs of a toxic work environment. If any of these sound familiar, it’s a good idea to take action:

• Lack of participation - If your team isn’t speaking up or seems eager for the workday to end, it could mean they’re afraid of being criticized or just aren’t engaged.
• Gossip and conflict - A little workplace chat is normal, but when it turns into gossip and passive-aggressive behavior, it’s a sign of a toxic environment. This often happens in overly competitive workplaces.
• Poor communication - When people aren’t communicating, or management isn’t being transparent with staff, it can create confusion and frustration, showing that there’s an issue.
• Absenteeism or overworking - Some employees might avoid work by calling in sick frequently, while others might throw themselves into work to prove their value. Both are signs of an unhealthy work environment.
• Unclear expectations - If goals aren’t clear, employees won’t know what to do, leaving them feeling uneasy and stressed about their roles.

Other signs include high turnover, favoritism, fear of failure, and excessive competition. All these behaviors indicate an unhealthy work environment that needs attention.

How to Fix a Toxic Workplace

Start by looking at the leadership. In most cases, toxicity comes from management—either from the top or from someone handling day-to-day tasks. If you’re a leader, it’s important to recognize that you might be contributing to the problem, but the good news is that you can also fix it.

Here are some things that any good leader should consider:

• Identify the problems - Look closely at what’s causing the toxic environment and take action to fix it.
• Create a safe space for feedback - Make sure your team feels comfortable sharing their concerns without fear of backlash.
• Encourage work-life balance - Show your team that you support their lives outside of work and that their well-being matters.
• Train managers - Ensure that your managers are following the positive tone you want to set and correct any issues as they arise.
• Lead by example - Set the right tone by demonstrating the positive behaviors you want to see in the workplace.

By taking these steps, you can create a healthier, more positive work environment for your team. At KB Technologies Managed IT, we can help you implement modern technologies needed to keep morale up, and ensure everyone can work together. Give us a call today at (954) 834-2800 to learn more.

Let’s first take a look at where businesses typically use IT. The main goal of IT is to make things run smoother, help teams collaborate, automate tasks to save money, and protect the business from disasters. IT also plays a key role in how employees interact with their work, as many workers are already comfortable with digital tools, which makes it easier for them to be productive and collaborate.

This seems like an ideal scenario: more productive workers and streamlined processes. Many small business owners say that their tech investments don’t always meet their expectations, unfortunately. Some of the reasons they cite are:

• Ongoing maintenance costs
• Payroll impact
• Technology becoming outdated quickly
• High upfront costs making it hard to see fast returns
• Complex solutions
• Unreliable technology

With these issues in mind, how can businesses ensure they get a good return on their tech investments?

• Set realistic expectations - Every new piece of technology comes with a learning curve. It’s often marketed as a quick fix, but adjustments are needed before you see a strong return on investment (ROI).
• Evaluate your current operations - Are you looking at new technology because it will make you more profitable, or would updating your existing systems be a smarter move? Sometimes, businesses get caught up in shiny new tools and overlook practical upgrades that would offer a better ROI.
• Consider cost-effective options - These days, cloud-based services like Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and hosted communications can provide powerful solutions to your problems without high upfront costs. 

What’s the Goal?

Upgrading just for the sake of it is nice if you can afford it, but most businesses can’t. It’s important to make sure each new technology helps you meet your goals. For example, are you expanding your data analytics to get clearer insights? Will a new communications platform save money? Will end-to-end management software save enough time and money to improve customer service?

In the end, many technologies promise to make your business more efficient. The key question is: will this investment help solve a specific problem? If you choose technology that addresses an issue, it will likely be worth it.

There’s a lot of technology out there that could benefit your business. Our IT professionals at KB Technologies Managed IT can help you find and implement solutions to your most pressing operational challenges. Call us today at (954) 834-2800 to talk to one of our consultants.