KB Technologies Blog

Have you ever accidentally deleted a file or had your computer crash? It can be pretty frustrating, right? Now, imagine if a big disaster (like a hurricane, fire, or data breach) happened and wiped out all your important data. That's where disaster recovery comes in.

Planning business actions can be a difficult and time-consuming experience. What’s worse, things don’t always go to plan and it can really throw your business off. In today’s blog we advocate that the best thing you can do—especially when there is technology involved—is not to get too far ahead.

"Toxic" is a word we hear a lot these days, but when it’s used to describe a workplace, it’s a serious issue. A toxic work environment can cause many problems that hurt your business. That’s why it’s important to make sure your company has a positive, healthy atmosphere.

As technology becomes essential for most businesses, some companies feel pressure from their employees, customers, or their competitors to adopt the latest tools. While this may sound good, just because a new technology exists doesn’t mean it’s the right choice for your business right now. We’ve put together some tips on how to make smart decisions about technology to get the best return on your investment.

Ask your HR representative how their job goes most days and you’ll get an emphatic “It’s going.” One way that you can make HR easier is through the implementation of technology solutions. By giving your team better tools to manage their tasks, you can ensure that they feel empowered to handle their tasks as efficiently as possible.

Businesses often struggle with network security. When they do manage to keep up with the near-constant demands of the industry, they end up implementing technology they may not fully understand. However, we can help! Let’s dive into three of the most important components of network security that your business should keep in mind.

Regardless of your industry, size, or business model, you must satisfy your customers and clientele. Your business’ survival ultimately depends on your ability to do so effectively.

In light of this, embracing every opportunity to deliver for your audience makes sense. One means of doing so is through modern business technology. Let’s discuss one of the options available to you—customer relationship management—and why it is so helpful.

Even slight problems with your IT infrastructure can lead to costly downtime and setbacks you’d rather not have to deal with. Today, many IT-related problems can be addressed before they cause notable differences in your operations. All you need is access to a team of professionals like the folks at a managed service provider… like ours!

Empathy with an audience is at the core of any successful business venture. If you fail to empathize with those you serve, your products and services will not meet their needs, further jeopardizing your organization's future. As a managed service provider, we strive to understand our clients' needs, and we tend to do so by addressing issues before the client even knows they exist.

Businesses need a way to manage and maintain their technology, and if they don’t have internal IT departments, they might resort to outsourcing their IT outright. However, even businesses with technology professionals can benefit from working with a managed service provider. This approach, called co-managed IT, presents opportunities for considerable benefit.

If you want to unlock your business’ true potential, you must intentionally implement technology that can move the needle. There are a lot of ways that new technology can do the exact opposite, however, and derail operations in a profound way. Let’s go over how you can ensure this doesn’t occur for your organization and some of the best tools to create more business opportunities.

Costs are one of the biggest pain points for businesses of all sizes, and you need to have a system in place to help you gauge your return on all investments. One way to guarantee you get the best value out of your technology solutions, for example, is to work with a managed service provider.

Running a business can be really hard and filled with difficult decisions. Some of the most important surround the policies that make it possible to retain your employees; and ensure that they are effective at the job you are paying them to do. In today’s article, we talk a little bit about how problematic it can be when you are forced to deal with a workforce that has a high percentage of turnover or employees that are too distracted and burnt out to be effective.

It’s been a few years since remote work was suddenly thrust into popularity, and in that time, remote or hybrid styles of work have become a means for businesses to return to normal operations without requiring a full return to the office. While many seem perfectly content to continue operating in this way, there are businesses that are pushing for a return to how things once were.

Let’s talk about why this strategy may not be all that wise.

Even the best-laid plan can be disrupted, and any business needs to understand that going into these types of situations with limited knowledge is also risking the plan falling apart. Business technology needs to be cost-effective, and if you don’t have a plan, you could wind up paying far more than expected. It helps to have a professional on your side who can help you make these decisions.

Does your company struggle with technology and technology management? A managed service provider, or MSP, can offer services that can make any business’ job much easier by streamlining operations and ensuring important IT tasks are never left undone. Here are three major benefits of working with a managed IT service provider for your business.

Operational challenges not only impede growth but can also give rise to a cascade of other issues that jeopardize a business' long-term success. Recognizing these challenges can be tricky in the midst of daily battles, so let's explore some effective solutions for common operational problems faced by small businesses.

Printing is a common part of a business’ computing infrastructure. Unfortunately, it is often overused and creates a problem in both resource allotment and cost. Many organizations have little or even no visibility into how they manage their paper consumption and printing costs, which can spiral out of control without you even knowing it. Let’s look at a few ways where businesses lose money on their organizational printing. 

Technology plays a dual role within your business—it's not only indispensable for its well-being—it’s also a facet that remains under your complete control. Of course, this is a progressively rare attribute in business. To maximize the potential of your business technology, adopting a proactive management approach is paramount. In this blog post, we'll delve into the reasons why maintaining a proactive stance in technology management can yield substantial cost savings for your business.

How successful your business is will ultimately be determined by its sales team. Your sales team, as talented as they are, will also be at the mercy of the technology they use to convert your qualified leads into paying customers. Let’s go over how you can use technology to support your sales team and ensure they reach their goals.