KB Technologies Blog

We’re willing to bet good money on the fact that your business suffers more technology problems than you’d like (but don’t hold us to that). Sometimes the problems are more complex, but many are simple and can be addressed quickly without the need for a professional. Today, we want to help you with some of the basics so you can know for sure when something is outside of your wheelhouse.

Imagine a situation where your employees encounter a technology problem, but they don’t let it derail productivity for the rest of the workday. Normally, this would be the responsibility of your internal IT department, but if you’re fortunate enough to have one, you know they’re overworked and busy enough as is. When you need IT support and can’t turn to internal resources, outsourcing makes sense.

It’s basically guaranteed that your business’ IT has increased in complexity as time has passed, not only giving you more capabilities and opportunities but also creating some challenges in terms of managing it all. When this is paired with nowadays’ more advanced threats, your business could be at significant risk. Let’s talk about how you can manage the complexity of your IT more effectively to prevent this outcome.

Ask your HR representative how their job goes most days and you’ll get an emphatic “It’s going.” One way that you can make HR easier is through the implementation of technology solutions. By giving your team better tools to manage their tasks, you can ensure that they feel empowered to handle their tasks as efficiently as possible.

In the digital age, IT support is a must-have for businesses. That said, traditional on-site support can be costly and inefficient.

Fortunately, we can now access remote IT support, like that which comes with managed services. It's a game-changer for small to medium-sized businesses. Let's dive in and discover the advantages of remote IT support.

As defined by the United Nations, sustainability involves meeting present needs without compromising future generations' abilities to meet their own. Coined in 1987, this definition has spurred businesses to pursue their interpretations of sustainability within their service models. Let's explore strategies to enhance the sustainability of your operations.

The Windows 10 operating system was a major achievement for personal and business computing after the debacle that was Windows 8 (and the 8.1 update). Now that Windows 11 has taken the computing world by storm, Microsoft is getting ready to retire Windows 10. Today, let’s go through everything you need to know about Windows 10’s end of support.

You likely have employees who work outside the office at least some of the time, if not working remotely all the time. Therefore, you owe it to yourself and your business to equip your team with the tools and resources they need to be successful. We recommend that you carefully consider the technology you provide for your employees, especially when they work out of the office part of the time, as well as how your team will access these tools and resources.

When you sign up with an outsourced IT provider to take advantage of managed services for your business, you understandably take a significant risk. You are trusting another company with your business’ most precious assets and data, and you need to do all you can to make the right choice for your company’s future. Thankfully, you can get a pretty good idea of how a managed service provider will work with you just by asking three simple questions.

Costs are one of the biggest pain points for businesses of all sizes, and you need to have a system in place to help you gauge your return on all investments. One way to guarantee you get the best value out of your technology solutions, for example, is to work with a managed service provider.

Does your company struggle with technology and technology management? A managed service provider, or MSP, can offer services that can make any business’ job much easier by streamlining operations and ensuring important IT tasks are never left undone. Here are three major benefits of working with a managed IT service provider for your business.

Many businesses, both large and small, are turning to managed services to streamline their operations, reduce costs, and enhance the overall value they provide to their customers. Managed services have become a complete game-changer, not only by saving businesses money but also by helping them build better businesses and get more value out of their IT. Let’s unpack how managed services achieve this dual objective.

While software is always trying to become more user-friendly, modern technology is still very complicated, and if you don’t know how to take care of it and use it, you’ll quickly fall behind your competitors, or put your business at risk.

Since the global COVID pandemic forcibly introduced many, many businesses to the benefits of remote operations, there has been an increase in interest in hybrid workplace operations—a combination of the standard, in-office operations with remote work all working in tandem. However, for all its benefits, there are some threats that hybrid work brings with it that need to be acknowledged as well.

It’s easy to spend more money than necessary on your technology, especially in the business environment where there are so many frills, bells, and whistles that it’s difficult to know what you need. To help you stop wasting money on unnecessary technology, here are some of the most common places where businesses will waste IT capital.

A reliable and skilled IT department is integral for the success of your business. If your IT team is burnt out, overworked, or dissatisfied, operations will suffer and your network will experience one IT emergency after another. Just as you expect your IT staff to use best practices, as a business owner, you need to manage your IT staff as best as you can in order to ensure that your network will operate at maximum efficiency.  

IT support is a term that is used to describe a variety of services that businesses use to manage their computer systems and networks. The term IT support covers a wide range of services, from helping businesses troubleshoot technical issues to providing training on new software. IT support can be provided by an in-house team or by an outsourcing company.

Downtime can be deadly to a business in excess, and it is an unfortunate reality that businesses with poor technology maintenance practices experience more downtime than others. The more often your technology breaks down, the more you spend in wasted time and reactive maintenance, so it’s a best practice to take care of your technology before it becomes a liability. One tried and true way to do so is with some help from an outsourced provider to aid your help desk.

When it comes to your business technology, you cannot overlook any of your expenses, including downtime and productivity. You’ll want to make sure that your team has the tools they need to be successful while also ensuring that those tools are maintained by professionals. Let’s examine how managed IT services can help you make this happen.

It’s not easy managing office technology and business solutions. A lot of thought goes into their day-to-day upkeep, and small businesses often do not have the time or resources available to ensure their technology is properly maintained. What they don’t tell you is that you don’t have to do all of this yourself. You can easily outsource these responsibilities to a managed service provider.