Get Started with Managed Services with These Three Questions

When you sign up with an outsourced IT provider to take advantage of managed services for your business, you understandably take a significant risk. You are trusting another company with your business’ most precious assets and data, and you need to do all you can to make the right choice for your company’s future. Thankfully, you can get a pretty good idea of how a managed service provider will work with you just by asking three simple questions.

Let’s examine some of the most important questions you should ask your managed service provider.

What Expertise Do They Bring?

Before you commit to a managed service provider, you need to get some intel on them and discover where their expertise lies. Do they commonly work with technology solutions that are present in your office? Do they have the skills and expertise to support your team’s specific needs? Perhaps you only need your managed service provider to handle certain tasks, and if so, you need to know with confidence that they can carry out the duties you require before signing a contract with them.

What Service Offerings Can They Provide?

A good managed service provider should be able to offer your business a dynamic range of services, including, but not limited to: proactive monitoring and maintenance, network security, IT and help desk support, compliance and regulation management, backup and disaster recovery solutions, hardware and software virtualization, patching and vulnerability management, cloud services, and general IT consulting for your specific needs. It’s imperative that you understand what the provider can offer before entering into an agreement with them.

How Do You Secure Data and Ensure Compliance?

This is a big one, and it’s also one that can sometimes be neglected if you don’t ask the right questions. It’s imperative that any IT provider secure your business’ infrastructure and its data, so don’t be afraid to ask them how they go about doing it. Your managed service provider should utilize encryption, data backups, and other advanced security measures to keep your network and its data safe. This is especially important if your organization accepts card payments, works with healthcare data, or other sensitive compliance-regulated data.

Work With Only the Best Provider Around: Us!

If your business struggles with managing its technology, you don’t have to look any further than KB Technologies for all your technology needs. We have the expertise, the services, and the dedication to security and compliance your business needs to succeed in today’s competitive environment. To learn more, call us today at (954) 834-2800.